FAQ

 

● When will my order ship?
  On average processing takes 1-3 business days. These products are handmade to order and are  
 high quality and thus take time to produce.

● How can i tracking my order?
  When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. 

● Will my order be shipped out on the same day?
 Orders made before 2:00pm, GMT +8, we will be able to process it and shipped it out on the same day! Expect to receive the order earlier. Orders that are placed after 2:00pm, GMT +8, we will shipped it out the next day. 

● Why is the color of my canvas print slightly different from the website?
   Please note that due to differences in monitor color settings, the color you see on your computer or mobile device may be slightly different than the print you receive. We print colors that are true to the  artist's specifications and cannot alter the original artwork. We can always exchange to a different design for you! Please refer to our Returns and Exchanges Policy!

● Do you offer wholesale pricing?
 We offer wholesale pricing! There will be a minimum quantity that must be ordered. Please email   info@glcanvasprints.com for more information.

● Do you offer dropshipping?
 Yes,We do! Please contact us at info@glcanvasprints.com for details! We work directly with drop   shippers and provide the best prices and quality in the market!

●Do you accept custom order?
Yes,we accept custom canvas art order.please contact us info@glcanvasprints.com

● What Methods of payment do you accept?
 We accept all major credit cards through our merchant service provider PAYPAL.

● What is your return Policy?
 You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. Custom orders are the only products on the site that are FINAL SALE items.

●Lost Package?
 If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter! Email us at support@glcanvasprints.com